All references to 'we/our/us' as well as 'Truvo' refer to the commercial corporation Truvo Comm.V. established at Keyserlei, 5 bus 7, 2018 Antwerpen Belgium,
Truvo is committed to protecting your privacy and to comply with the applicable data protection and privacy laws. All personal data provided to us through the websites of the Truvo group or Apps which we make available, will be processed in compliance with the law of 8 December 1992 to protect privacy with respect to the processing of personal data.
This Privacy Policy is an integral part of the terms and conditions of the Truvo group. Please read the following Privacy Policy before submitting any personal data to us to understand how we use your personal information after it has been collected by us.
If you have any questions about this Privacy Policy, please contact us at info@goldenpages.be.
This Privacy Policy may be updated from time to time. The date of the most recent update will appear on this page so please visit this Privacy Policy each time you submit your personal information.
Personal data means any information relating to an identified or identifiable natural person. Below, we explain which personal data we collect from users of our Websites and our Apps.
Websites of the Truvo group or Website means all present and future websites made available by Truvo, its affiliates or its subsidiaries.
App(s) means application software developed by Truvo for handheld devices such as mobile phones and tablet computers
Registered users
When registering an account on our websites we will ask to provide personal data including your e-mail address, user name and password. The registration form will indicate which information is required, and which is voluntary. If you submit voluntary information, you agree to make this information publicly available in your profile.
Our Websites and Apps use user generated content, including ratings of products, services or providers of products and/or services; reviews; images posted by users.
Please note that that you should never submit any personal data unless you agree to make this information public. If the personal data relates not to you, but to an other individual, the information may not impinge upon their privacy and data protection rights. You should not submit such information without the explicit consent of the person concerned. In addition, it is prohibited to submit sensitive personal data such as health-related or judicial data, or information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership or sex life.
All users (including non-registered users of Websites or Apps)
When accessing, browsing, using our Websites or Apps, Truvo will receive information on your use of our services, including:
In addition, Apps and Website services may use your location. Please note that this functionality can be switched off using the settings of the mobile device on which the App is installed.
The Website and Apps are intended for household use. If a user uses our services for other purposes, for example by using the personal messaging service available to registered users to send messages to a large number of contacts or to distribute commercial messages, Truvo is not responsible for such use and the user must ensure that it complies with applicable data protection and privacy laws.
Truvo explicitly prohibits collecting data from its Website or Apps which are not compatible with the purposes of the relevant service or which is in breach of applicable data protection and privacy laws, including the law of 8 December 1992.
Registered users
Truvo uses your registration data for the purpose of membership administration and to allow you to use the services described in the Terms & Conditions, including the hosting of the information you make public through your profile, sending messages to other users, sending you information in relation to your account, the services, Websites and Apps for which you registered and to respond to your complaints or questions.
Truvo also keeps track of your interests to provide you with results and advertisements adjusted to your profile.
In addition, Truvo can send you news on its products or special offers which may be of interest to you. We will only send you such messages if you explicitly opted to receive these communications and you will always be offered the possibility to opt out from receiving further marketing messages
All users (including non-registered users of Websites or Apps)
Many of Truvoâs services (including location-based services) are also open to non-registered users. For all its users, Truvo will process personal data to manage the Website or App and to offer the best possible services to its users.
In addition, Truvo makes statistical analysis of the conduct and the characteristics of its users, and to measure interest and the use of the different elements of the Websites and/or Apps. Such analysis is made using anonymous data.
If this is useful for the above-defined purposes, we may share personal data collected via the website within the Truvo group of companies and joint ventures. When you agree to receive direct marketing messages from commercial partners, your data will be transferred to these partners.
Otherwise we will only disclose personal data if required by law to public authorities and law enforcement agencies, successors in title to our business, and suppliers we engage to process data on our behalf.
Users of our Website and Apps should bear in mind that the Internet is a global environment and our Website can be accessed from anywhere in the world. Therefore, you should not make any personal data available through our services unless you agree that this information is made available to users in third countries.
We send cookies to your computer, mobile phone or other devices (including non- registered users) while you browse our websites. Cookies are small pieces of data we store on your device to tailor the website to your wishes and preferences and to improve our services.
You can adjust the settings of your Internet browser in order to receive a notification before a cookie is stored on your hard drive or disable cookies and third party cookies altogether. However, if you disable cookies some parts of our Websites may not work properly. Please consult the help section of your browser software for more information on how to use the relevant functions.
Our websites contain hyperlinks to websites owned and operated by third parties. These websites have their own privacy policies and we urge you to read them. We do not accept any responsibility or liability for the privacy practices of these third party websites and your use of such websites is at your own risk.
Truvo may use the information collected in connection with your use of the Websites or Apps (including your personal information) in order to investigate, enforce, and apply its Terms & Conditions and this Privacy Policy.
You have the right to receive a copy of your personal data and rectify any incorrect data. You can also object to any use of your personal data for direct marketing purposes.
If you wish to exercise your rights, please send an e-mail to info@goldenpages.be or write a letter to Truvo Comm. V., Keyserlei, 5 bus 7, 2018 Antwerpen Belgium.. Please indicate clearly in the subject that your query relates to data protection/privacy.
You can also turn to the Belgian Commission for the protection of privacy, Hoogstraat 139, 1000 Brussels, tel 02/213.85.40, fax. 02/213.86.65,
e-mail: commission@privacycommission.be.